Frequently Asked Questions
Question // What are managed services?
Answer // Think of it like energy. No one wants to manage or own their own utility company right? That’s why we have a company to manage that service. The same principle applies here. You get all the benefits of an IT staff working for your company, without the high cost of going out and hiring your own IT staff.
Question // What type of businesses can benefit from Clear Focus’ services?
Answer // Companies who need to have their computer network, e-mail, database, and Internet access up and running 24/7/365. These may include: dentists, lawyers, accountants, insurance agencies, real estate, mortgage brokers, clinics, agriculture industries, chiropractors, and many more. Just ask yourself, could I do my job without a computer, if the answer is no, then Clear Focus is a great solution.
Question // How will Clear Focus’ services benefit my business?
Answer // We can help in multiple ways. First, you don’t have to handle computer breakdowns; we pro-actively monitor your system to ensure optimum “uptime”. Second, we perform all of our services for a budget able flat monthly fee. This means you don’t have to worry about expensive hourly consulting costs.
Question // Can Clear Focus guarantee that my business won’t have any technical problems or downtime?
Answer // No, we cannot guarantee that you will never have any technical problems or downtime; no one can. However, we will guarantee you will see a significant drop in the number of problems you experience and a dramatic improvement in the speed, performance, and reliability of your system. Plus, if you are a CompleteCare or EssentialCare client , we will resolve any computer network problems without billing you additional fees.
Question // Why should I choose Clear Focus over the traditional “computer repair” companies?
Answer // The problem with the traditional companies is they are reactive in their approach. Computers are no different than cars, in that they need maintenance and upkeep to ensure they are running well now, and will run well in the future. The Clear Focus solution is a distinctly different approach which is proactive. We perform all the maintenance and upkeep to keep your computers running.
Question // When was Clear Focus founded?
Answer // Clear Focus was founded in 1998 by Doug Mcleod and Joel Rankin.
