CompleteCare

A Complete Approach to Computer Support
CompleteCareAll Your Hardware, Software, and Support For a Flat Fee

 

At Clear Focus, we offer a solution called CompleteCare. We (Clear Focus and you, the client) agree on how much your IT (desktops, laptops, servers, software, unlimited support) should cost for the next three years. Then, we guarantee that price.

Unlike the “Hourly Break & Fix” approach, when your IT provider makes money when your computer systems are broken, we are only successful if your systems stable, secure, and fast. Now, for the first time, we as your IT provider have the same goals as you.

CompleteCare vs. Hourly Break & Fix Approach 

 

  • Completely Fixed Fee, Budgeted Solution vs. Monthly & Yearly Spikes

Our fixed fee approach is a budgeted solution that includes your hardware, software, and support hours, completely. Try asking a break and fix company to cap the rate they charge. We are guaranteeing that your IT budget won’t grow unless you add devices. You will also be able to easily reduce or increase the number of systems as needed.

  • Standardized Network vs. Mismatched Hardware and Software

Standardizing your network means similar systems and processes that allow for your network environment to run smoothly with fewer problems. We always have spare workstations, laptops, and servers ready if there should be a failure.

  • Never Have to Research Latest Technology

Clear Focus does the researching for you. We build and install enterprise class products that are “sliced” into pieces that make sense for a smaller company to use. We know your business so we know what technologies will make the biggest impact on your business.

  • You Get the Resources of our Whole Company

We have specialists in every area of IT: Data backup, Security, Active Directory, Microsoft Exchange Server, SQL server, Desktops, Laptops, Remote Desktop support, and Trouble Shooting, just to name a few.

  • Peace of Mind

With our Backup Disaster & Recovery service (BDR for short) your Data is truly safe for the first time in your life.

  • 90 Day Plans: Process Managed from Start to Finish

We plan for upcoming expansion with the Rolling 90 day Plan.

  • More Uptime! With Pro-Active Maintenance We Fix It Before It Breaks

Your network and computer systems are like owning an airplane. It needs scheduled and detailed maintenance or else you’re falling out of the sky.

  • A Knowledge Base Is Created About Your Network

Everything our technicians do gets a ticket and the resolution of the problem is recorded. A break and fix guy tries to remember how he fixed the problem before, all the while billing you for every hour.

  • Boost Your Staff’s Productivity – Relieve Them from Annoying Computer Problems

We take the burden of computer problems. No one on your staff needs to become the makeshift “IT Director.” We take the pain away from your staff.

  • Remote Support Gives You Quick Support

With our remote support tools we can solve problems almost instantaneously.

  • Get Back To Focusing On Your Business

We handle the technology, you get back to doing what you do best, running your business.

 
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